![]() That’s why a single-platform approach makes more sense for healthcare teams - because they don’t need to switch solutions depending on whom they’re speaking with. ![]() Simple for providers and staff Your communications solution should be easy to adopt and fit seamlessly into the daily workflows of your providers and staff.With one solution that meets all your communication and virtual care needs, you can streamline and improve both employee and patient experiences. So, what’s the solution? If you’re already using Zoom for telehealth, see how you can implement the entire Zoom platform organization-wide. Even with tools like video conferencing, remote workers seem less engaged and struggle to be included in meetings. Your employees want to move toward a hybrid work model, but you don’t have the right communication and collaboration tools in place to support workers that are sometimes in the office, and sometimes remote.Staff members have multiple phone numbers attributed to them (an office landline, mobile phone, pager, and personal cell) and it can be difficult to remember where to reach providers on any given day. Your premises-based phone system provides zero flexibility for employees and providers who move between different clinic locations or are frequently on the go.Employees need to navigate between two or more systems on a daily basis. You may even have a separate solution for chat-based communication. You use one communications platform for telehealth and another for internal video conferencing.Maybe one or all of these situations sound familiar: This is especially true for health systems with multiple office locations and dispersed teams spread throughout a region or country. While these changes have improved patient-provider connections, communication among staff and administrators, vendors and partners, and governing boards and community members remains a challenge for many hospitals and healthcare organizations. Once the pandemic hit, video-assisted virtual visits became a popular and necessary option to allow patients to access care remotely when in-person options weren’t available - fueling the permanent transition to a more hybrid model of healthcare. Using digital tools and online portals, patients can send secure messages to their doctors, check lab results online, and schedule phone appointments to speak to a provider without having to step foot in a clinic. For years, healthcare organizations have moved toward digital forms of communication as a way to improve patient experiences and connect people with their healthcare teams more efficiently.
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